Quality Management and Security Systems

Boost your business with a DIN certified Quality and Security System.

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The introduction of a quality management system can noticeably boost productivity and give you a competitive edge.

  • Simplify the process of growing your customer base – with certification you present yourself as a professional and trustworthy business partner.
  • Increase customer satisfaction – fulfill customers’ wishes faster and more efficiently
  • Lower your costs – optimize work processes and achieve lasting cost reductions.
  • Gain access to new markets – applying internationally recognized standards will give you a competitive edge in many markets.
  • Environmental awareness – compliance with standards helps reduce the negative effects of business operations on the environment.

Every year approximately 50,000 companies in Germany attain ISO 9001 accreditation. This standard serves as a basis for subsequent industry specific certification.

ISO 9001

ISO 9001 is the foundation of many quality management systems.

  • Clear definition of hierarchy and process organization allows responsibilities and authorizations to be more efficiently controlled.
  • All relevant company processes are defined and controlled via identification numbers.
  • An on-going improvement process allows company processes to be optimized and more economically structured.
  • Regular customer satisfaction controls lead to a higher level of customer orientation, which itself leads to greater customer satisfaction.

When this system is implemented and becomes part of the company culture, potentially certified and authorized by the TÜV, all economic and quality relevant processes will have been defined and recorded.

This standard simplifies attainment of further industry specific certification, as the exisiting documentation serves as a basis and  needs „only“ to be updated and/or expanded.

ISO 28000

The ISO 28000 Standard certifies security management for transport companies.

ISO 28000 Supply Chain Security is the industry specific management and security system for the field of logistics.
The aim of the ISO 28000 is to increase security in the transport chain.

Key focus is on the analysis of company specific risks and weak points and developing appropriate measures of elimination:

  • ISO 28000 Supply Chain Security is compatible with ISO 9001.
  • ISO 28000 bundles your entire quality and security management into a single, sensible system.
  • ISO 28000 is recognized internationally.

With more than 20 years experience in the field of supply chain security, First-Class-Zollservice is the ideal contact for transport companies wishing to optimize their quality and security management.

How we can help you

We assist you in every step – right up to final certification, and if you so wish, beyond that.

  1. In the first step we answer your questions and offer advice, in a meeting which we are happy to hold in your office.
  2. We analyze the company, the quality and security relevant processes and develop, together with you, an ISO 9001 or ISO 2800 system specifically designed for your business.
  3. Certification is carried out by our cooperation partner, TÜV Austria.
  4. Following certification we are happy to assist in any matters regarding external quality representatives and auditors, for example, with customer audits, documentation or the continued implementation and development of the system.

Contact us and find out how customer satisfaction, corporate image and business processes can be improved.

Inquiry for quality and security systems:

Your  contact for DIN certified quality and security systems:

Meike Schurig

Tel +49 (0)421 69000 800